Myo DIY Service Terms

Myo DIY is a muscle strengthening and informational education program. As such, it requires the Client’s active participation and dedication in order to achieve the best possible results.

SERVICES

At Myo DIY, protecting privacy is a top priority. When enrolling in online exercise courses, personal information such as name, email address, and payment details is collected to provide and improve services. Secure encryption methods are employed to safeguard data, and information is not shared with third parties without consent, except as required by law. Activity within the courses is tracked to enhance the learning experience, and data is handled with the utmost confidentiality. For any questions or concerns regarding privacy practices, please contact the support team at info@myodiy.com.

Myo DIY and its employees are strictly Educational Consultants in the matter of the tongue, face, mouth, and neck areas.

-The Client acknowledges and understands that the programs and services offered by Myo DIY and any of its employees are educational programs only, and that Myo DIY nor any of its employees do not represent or consider themselves as licensed medical or healthcare professionals of any kind, nor do they make, give, sell, or distribute diagnoses, treatments, therapies, examinations, or interventions of any kind.

-The Client acknowledges that the views, opinions, and statements of Myo DIY and any of its employees are opinions only, and cannot be construed as diagnoses, treatments, therapies, examinations, or interventions of any kind.

-The Client acknowledges that it is their own, personal duty to seek out any medical advice from a licensed medical or healthcare practitioner prior-to, during, and after any sessions or programs, and will not hold Myo DIY nor any of its employees responsible if they do not do so.

- The Client acknowledges that Myo DIY nor any of its employees can guarantee any specific result or improvement from surgery or program(s). Client also acknowledges that the Client’s daily participation and commitment outside of live sessions is crucial to facilitating or encouraging changes, and therefore understands and accepts this personal responsibility and commitment.

LIVE SESSIONS

When signing up for live sessions, you, the Client, are committing to:

·      Completion of all weekly assignments

·      Attending sessions in a timely manner and scheduling sessions within the suggested timeline

·      Automatic payments

·      Contacting healthcare professionals directly, if requested/required

·      Contacting Client’s insurance of their own accord, if desired.

PAYMENTS
At Myo DIY, we prioritize the security of your payment information. Our online payment system adheres to the Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring safe and secure transactions through strong encryption, secure storage, restricted access, regular security audits, and advanced fraud prevention measures. For any questions or concerns about our PCI compliance, please contact our support team at [support email/phone number]. Thank you for choosing Myo DIY.

All payments are made automatically, by signing up, you, the Client agrees to an automatic bank draft, credit card, or debit card payment as selected.

- No partial refunds will be given for unused sessions.

- Client acknowledges that any payments, charges, or fees for a tongue-tie release procedure, lip-tie release procedure, or any other referral and/or insurance submission is the responsibility of the Client, and is not included in the fees paid to Myo DIY.

- Fees listed here are based on the July 2024 fee schedule. Fees are subject to increase and change.

CANCELLATIONS

Sessions cancelled and/or rescheduled within 24 hours are subject to a fee of $50.

-  Clients are required to attend live sessions in a timely manner; tardiness of 10 mins or later will be considered a missed appointment and charged the full fee/session duration.

INSURANCE
Myo DIY nor its employees do not bill, contact, and/or submit to any insurances directly.

FULFILMENT POLICY for On-Demand Courses

Course Access

Upon successful purchase of an on-demand course, you will receive immediate access to the course materials. This access will be granted through your account on our platform and/or app. All digital course materials will be available online. You may access these digital materials at any time and complete the course at your own pace.

Technical Requirements

To access our on-demand courses, you will need:

  • A reliable internet connection

  • A compatible web browser or app hosting tech (latest versions of Chrome, Firefox, Safari, or Edge)

  • Basic computer skills to navigate our platform

Refund Policy

Our refund policy is designed to ensure customer satisfaction while protecting our content. Refunds are available under the following conditions:

  • Refund requests during the trial period, if applicable.

  • Refunds will not be issued for courses purchased as part of a bundle or special promotion

  • only cancellations, but not refunds, will be accepted for subscription products. Future payments will cease at time of cancellation. No refunds will be given for past payments for any reason.

Course Updates

We strive to keep our courses up-to-date with the latest information and best practices. If significant updates are made to a course, enrolled students will be notified of any pricing and/or content changes.

Intellectual Property

All course materials and content are the intellectual property of Myo DIY. You are granted a non-transferable, non-exclusive license to access and use the materials for personal educational purposes only. You may not distribute, share, or resell any course content without our explicit written permission. Myo DIY reserves the right to legally pursue any parties who attempt to distribute, access, or use this content without written permission.

Changes to This Policy

We reserve the right to update or change this fulfillment policy at any time. Any changes will be posted on this page, and we will notify enrolled students of significant updates.

Contact Us

If you have any questions or concerns about our fulfillment policy, please contact us at info@myodiy.com